Hello everyone! It's my first post here and we are new company in SE Wisconsin.
We ordered and recieved a Coxreel, 300' 3/8in 1225 model from factory. I looked at handle and almost fainted. Now, either I am blind or there is something wrong with it. The way it is, I cannot crank it because handle doesn't go past the frame and reel stopper. It doesn't crank as it is and it surely won't when I attach plastic handle tip.
Is it the way it should be and I am doing something wrong or they sent me reel with wrong handle (not parallel to the frame)?