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I don't even bother with buying in bulk or that concentration anymore.
We have switched to just single bottles of clorox at HD and a few detergents/foaming agents/builders/rinse aids and extension poles and brushes.
Get far better cleaning results, no bleach residue left behind, no oxidation issues to contend with and customers that call us back every two years
to deal with the problematic sides and the rest of the house is a breeze. Same money, easier cleaning, less time and repeat business.
I don't bother to quote stripping that stuff anymore.
It is cheaper to re-skin the deck. Consider that the wood has already gotten to a point that this is a last resort for anyone to
consider using this....Crap!
After having it on for a long enough period, the wood starts to rot because it is holding in moisture where ever it fails and allows
water to collect beneath it where it flakes off.
I have tried to strip it off only to find a turbo nozzle works the best and even then it never got rid of the stuff that goes into the cracks.
For all the cost associated with trying to remove it, it is far cheaper to just replace the wood and then apply a sealer.
Clean it first. Then sand it. Use no higher than 80 grit.
You can use a couple of different methods but grinders help get the job done faster if you learn how to keep it with the grain.
If you run into corners, use a palm sander (square type the you have to use hook bars to hold the paper which is cut to size
specifically for the sander).
I can understand your intention to address the customers request but keep this in mind. . . The customer doesn't always know what is best.
Cleaning just a part without touching adjacent shakes is a surgical operation and unless you intend to do it by hand just give em a price break
to clean them all to look the same (or as close to it as possible considering the proximity to the ground.)
I am guessing the shakes have been replaced at some point in the past and the h.o. is proceeding based upon advice given by the installer.
The installer is NEVER there to see the progress of nature and exposure for the sake of maintenance. They only see it once everything has
gone to rot and decay requiring replacement.
Use your best judgement and remember also this....your reputation is in the results. Others don't know the arrangement you make and their
perceptions will be based upon solely what you complete. They may think you weren't doing a good job and got fired.