gutterdog 14 Report post Posted December 15, 2009 Dealin with a lot of gutter cleaning right now. Phone ringing of the hook... Messages full in phone. Not ready to buy nuther truck yet and crew. This the wisdom given to me from some one years ago. Heck I forgot who told me. There are 3 things the customer can choosed from. He can only choose 2 of the 3. 1. cheap price 2. quality 3. served tomorow the customer can choose the cheap price and quality job buy aint gettin done tomorow. The customer can choose quality and served tomorow... It wont be cheap. The customer can choose cheap price and served tomorow but it will be a rush job and lower quality any thoughts or variations on this? Also a customer told me once. This musta been a real long time ago. The price has to be fair to the homeowner and the contractor. Fair to you and him. Share this post Link to post Share on other sites
JulieAndKelton 14 Report post Posted December 15, 2009 That's a totally accurate statement in all forms of business. I love it! Share this post Link to post Share on other sites
plainpainter 217 Report post Posted December 15, 2009 I would broaden #3 to just be 'service' - where expediency is just a subset of under the whole service umbrella. Share this post Link to post Share on other sites
HotShot 34 Report post Posted December 15, 2009 Michael.. that is a close from Tom Hopkins' book. Share this post Link to post Share on other sites
gutterdog 14 Report post Posted December 15, 2009 Michael.. that is a close from Tom Hopkins' book. Who is tom hopkins? Whats the name of the book? I was told that along time ago by somebody? Share this post Link to post Share on other sites
gutterdog 14 Report post Posted December 15, 2009 That's a totally accurate statement in all forms of business. I love it! Summerville SC!!! A great place! I lived there when Hugo came through. Owned a house in Twin oaks subdivision! Share this post Link to post Share on other sites
