Scott Stone

That is my boy! He is absolutely going, because she is an amazing young lady. He is still in a quandary on how to answer her, though.

The burner has mass, and the coil is heavy steel. It acts as a heat sink, and the more mass there is, the longer it is going to transfer the heat to the water. One thing you might try to reduce this problem is to descale your coil. It will make it run much more efficiently, and reduce the heat sink effect. Other then that, it is what it is. Just remember to let it cool down a bit after you turn off your heater.

John, She is married, and I think that Roger is bigger then you are. Just saying. Celeste, I would love to come to a side bar if I was going to be anywhere near Nashville. Unfortunately, I am planning on being REALLY busy that weekend. I better be, or else I might be going out and drowning my sorrows in Sprite. (Not even Diet)

Why not the largest a four year old can have?

The recognition would be fine. Expect a few years before you are able to gain traction. In my opinion, most people that volunteer heavily are not seeking an award, and might be embarrassed to get any award. Between that and the standards of the selection committee, it could turn into a very political process. Which might be why you would want a committee to decide on the award.

For the record, I was on the ***** transition team and was going to head up the environmental committee. After an "interesting" discussion, and some things I did not agree with, I resigned the ***** board. At the time, there was an effort made to make it look like I had family issues, which could not be further from the truth. Then a solid effort was made to discredit my name, because I would not do anything. Of course, when I asked for an assignment, I was told that they did not want to Overburden" me. Then, about a year and a half ago, I was asked to join the PWNA, and at the time, a specific request was made that I serve on the environmental committee. The first round of suggested environmental recommendations was done without my knowledge. I always thought that if you were asked to serve on a committee, it was because they wanted your expertise. I was evidently wrong, because a complete set of BMP's were developped, that were supposedly not going to be shopped around, but were going to be presented to government organizations. I don't know how the not shopping and presenting to government organizations works. It does not make sense to me. I say all that trying to establish that I have a bit of experience with the environmental areas of this industry, and will also mention that I developped the hazardous materials disposal program, from scratch, for the largest electric utility in Arizona, with something like 3,000,000 customers. As I look at the efforts to develop industry standard BMP's, I am looking at it as a fools errand. Here is the reason why, and I will use an illustration. If I were going to sell pants, I could not manufacture just one pair of pants, and have it fit every need. There would be people bigger, smaller, some would want shorts, because that is more comfortable in their neighborhood, others would not want to wear jeans, because they prefer slacks. There are a lot of different things that can influence those pants, and the purpose that needs to be filled. With the environmental BMP's it is very similar. You have flat work, you have Parking garages, there are fleets, decks, kitchen hoods, and every other type of washing that can be imagined, and we, as entrepreneurs are an imaginative bunch. Then we could throw in some other parameters, we have coastal environments, we have deserts with dry wells, there are locations with large areas that are covered in grass on site, there are other areas that are solid asphalt and concrete. There are so many different types and needs of recovery situations, it borders on the ridiculous. There is ABSOLUTELY no way to regulate ever situation, with one standard set of BMP's, unless full recovery is advocated. The problem with full recovery is another complete, and perfect bag of worms. Where is it going to be disposed of? Who is going to transport it? where is the chain of custody, after it leaves the property? Is it really the best and most effective method of waste water recovery? I do not see how it can be done, and I have looked at a variety of ways and means to see if it could be accomplished. I am not sure that it could be done if it just applied to the Phoenix area, with the large variety of washing that happens here, and all of the different regulatory agencies involved, many of them that have no clue that there might even be an issue.

I would actually be good with allowing an opt out. My kids don't take advanage of federally funded lunches or breakfasts, so I would opt out. WIC is a foreign concept to me, so I opt out. Unemployment is supposed to be paid by employers, so I would opt out of the FUTA taxes. Social Security is a big bugaboo for me. I am pretty certain that with the income I have, I could invest the 15% of income turned over to the federal government with a far better return then what they deem is necessary at my retirement. What is more, I am certain that leaving it to my kids is more important to me then losing it. The problem with opting out of social programs is that the people that pay for them are not the people that use them. In fact, it is quite the contrary. I am not one that is typically in favor of a lot of social programs, because I firmly believe in taking care of myself, and my family. It is one of my prime responsibilities in life. I think so much more and better things could be done with those funds on a local level. Or even a personal level.

I would rather see a 3% reduction per year. I just don't think anyone has the testicular fortitude to go through with it.

You would probably want a dema valve, instead of a downstream injector. They are better at proportioning the chemicals. They can also handle the lower pressure flows better then a downstream injector can.

Great video. It would have been better if they would have kept the camera still

In my opinion, no. If they were hot water machines, something you will need, then yes, absolutely. Being cold machines, there will a lot of high value jobs you will need to pass on.

The reason the pressure is going down is because of poor water flow. When your pressure drops, it is because water volume is reduced.

If anyone would like to see the original, unedited letter, they are still free to email me at the-washer@msn.com, and I can forward it to you. I have had a few people ask for it, and everyone was apalled by the bredth, scope and tone of the letter. I actually find it difficult to believe that no one on the BOD, or associated with the PWNA in an leadership capacity, knew about it. It is not the type of thing someone does under the radar, though I bet Mike is enjoying the view under the bus.

It was absolutely wrong for Mike, and anyone that knew about it should be expelled from the organization. This industry does not need any organization that embarrasses us. We do that well enough on our own.

If anyone would like a copy of the original email that Mike sent to me, and Tony, they are welcomed to send me an email at The-washer@msn.com I will state again, that just my Mike taking the time to do this sort of investigation, it proves the measure of the man. As far as I am concerned, no one has the right to see my business operation, if I don't want to share it with them.

Sorry, I had to do that. For what it is worth, I think that if someone wants to keep their business addresses private, it is not very smart to post them up. Can you imagine the liability, especially since Ron has had his life and business threatened, etc?

Mike, I reviewed your letter, and since I am in the same market as Ron I found your letter, and research comedic at best. I am shocked and amazed that you would take the time to do the research you did on Ron, and to come up with nothing. I have personally ran into about 5 of Ron's Rigs at various times, and been run off the road by at least two, as they raced from job to job. That you claim Ty from Az Power wash pros claims he is one of the larger companies in the valley is pretty funny, too. He is smarter then that, just from what I have seen him post. I can think of about a dozen companies in the Metro Phoenix area that would dwarf Ty's, and he would have to be pretty naive to believe that. Then again, there are those that claim that I have never cleaned parking garages. What can I say? I have the contracts to prove it, but you can bet your bottom dollar I am not showing anyone who I have contracts with. In fact, you can be assured that in the future, unless you are a customer, I am no longer going to give people my certificates of insurance. This includes the PWNA. If that is not enough, I have had lunch with about 8 different salesman that Ron has. Ask anyone that came to the Phoenix roundtable a few years ago. I think there were six there, just for lunch. I have also been in his office where I observed 4 office girls doing billing, etc. A few more things that you might want to know. The address on Ray Rd, well, those are his extra rigs. Many of his emloyees have take home rigs, or else, they have other yards in the area they take them to. There are at least three others that you did not mention. Finally, maybe Ron does not do $3.5 million in sales, who cares, with 6 rigs that you observed, you at least know he has a viable operation. With the money he spends, and has spent in developing the round tables, and with the personal money he has spent supplying prizes, like TV's, Ipads, Computers, etc. I am certain that there has to be some money somewhere that he is operating off of. So, now, since you came to town, I assume that since you did not call, or contact me, that you inspected my little operation that is based out of my home. I am certain that you will find it was in a nice neighborhood, and that I had decent vehicles in the driveway. I will admit that the driveway was a little dirty, and that you were, no doubt, disappointed. Rest assured that just because I keep one trailer at my home, for when I need to do something quick, I do have other equipment and trucks. My oldest truck is an '04, my newest is an '08, and EVERYTHING is paid for. I am really confused why it is any business of yours, or why you felt the need to investigate a member of the PWNA, on any level. Your concern should be solely to collect their membership fee, and work to better the industry. Not personal profiteering, as it is starting to appear is happening, in my opinion, with the training classes that no doubt are over the horizon. If you were truly concerned about the contractors in the industry, you would make the effort to reach out to the maximum number of contractors you could, and respond to their questions, rather then running back to the board to make sure the responses are the politically correct answers that they desire. As for posting the letter, in my heart, I want you to post the letter. I think the responses would be interesting, at a minimum, and really entertaining, in reality. Unfortunately, I am not going to encourage you to post the letter because it will open you up to a libel suit, and Ron, who you apparently want to paint as not having a prosperous business, will likely feel the need to contact his attorney, to see how he feels about what your investigation revealed to you. Rest assured, I would not trust you to do any market research for me, because on this one, you absolutely failed. Scott Stone A Mind for Detail INC. Cleaning up Arizona. 480-834-3434 AZ ROC 251811 This is a copy of an email that I sent to Mike before I knew he had made this letter public.

Really? So why is a power point be prepared to shop to municipalities?

PWNA Power Washers of North America 162 Mike, I just reviewed multiple posts on ***, and did not see any personal attacks. I find it offensive that the PWNA would take the position that there were personal attacks on you, or anyone from the PWNA. I find it particularly curious, since you have the ability to moderate any posts that are personal attacks. The only reason that no one else moderated them is because the moderators on *** were specifically told to NOT moderate any PWNA posts, because you had full responsibility for them. The way I see it is that there is a personal vendetta by members of the Board of the PWNA against ***, and more particularly Ron **********. A position that I find, at the least, curious, coming from a small organization that purports to represent such a large industry.

I love kids. Congratulations.Rob and wife. I hope that little one makes you life as good as mine have made my life.

I can't get the Youtube to download. The distributor in San Diego is the same distributor as Phoenix. If you think it is going to be a discount price, you are wrong.

I have flown internationally on Sabena, British Airways, swissair, USAirways and American. The foreign national airlines understand customer service far better then the American airlines.

In my opinion, for durability, I would run a larger line to just before the machine, then use the 3/4" line going into the head. Most of my machines I have set up with a piece of 2 inch pVC from the tank to about 6 inches from the head, and then use a 3/4" hose to go into the head. I have had excellent luck this way. I also include a filter before the hose that goes to the head. It works great, and I always have enough water. I have machines that used as small as a 3/8" hose going to a 5 gpm, pump. That was the factory setup, and it was disastrous.

You will likely be amazed at how many things have changed, and how many have stayed the same. Welcome back...

At this point, I am debt free. I am bidding on a contract that is going to require that I iincur debt to a significant level. I will admit. It is scary, but in the end I think it will be well worth the effort and risk.