I have a few times in the 16 years we have been in business. Mostly were in the very beginning when honestly I did not have much experience. Well I finally got to fix one after 15 years!
The Short Story:
Back in the early 90's there were very few people who did deck restoration and really no one knew how to do them properly. We were hired to restore a large deck and gazebo that had turned black from Penofin. Well back then I didn't have a clue what a "deck stripper" was. We tried washing this deck with a cleaner called Biowash Simple Wash. The cleaning came out horrible! I was promptly called back and was fired on the spot! Well every two years since we have done the neighbors deck and I was constantly reminded of our failure since they never got it fixed, just recoated it and made it worse. They finally moved and the neighbor referred us to the new owners.
I have a few times in the 16 years we have been in business. Mostly were in the very beginning when honestly I did not have much experience. Well I finally got to fix one after 15 years!
The Short Story:
Back in the early 90's there were very few people who did deck restoration and really no one knew how to do them properly. We were hired to restore a large deck and gazebo that had turned black from Penofin. Well back then I didn't have a clue what a "deck stripper" was. We tried washing this deck with a cleaner called Biowash Simple Wash. The cleaning came out horrible! I was promptly called back and was fired on the spot! Well every two years since we have done the neighbors deck and I was constantly reminded of our failure since they never got it fixed, just recoated it and made it worse. They finally moved and the neighbor referred us to the new owners.
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