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One Tough Pressure

Aol Im 5.5

Question

I just got a call from Jon @ Oasis. He said that after downloading the new 5.5 version of AOL IM, that his system will not even turn on. So he advises against upgrading to the 5.5. He figures with the Holiday, that it may be several days before he comes back to visit.

I upgraded a few days ago and have not had any problems, but you just never know anymore.

So when that window pops up and asks you to "upgrade now", stop and ask yourself "Do I feel Lucky?", "Well, do I?"

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I've been using 5.5 for a long time no problems here.

Yikes his system won't not even turn on!

If he can get it to turn on he can restore it if he has XP.

He might have a bad power supply for it not even turning on.

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If it is powering on, but nothing is coming on, tell him to listen to see if the speaker is making any noise. If he is getting some rapid beeping, chances are one or all of his memory modules has gone bad. This is as simple to fix as taking a trip to a computer supplier and getting a replacement. New software shouldn't affect the computer's ability to turn on, unless it's one of the old-style viruses designed to affect the boot sector of a disk or the CMOS, but even then you will see some activity when you first power on.

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