Everyone is so PollyAnna

[plainpainter 217]

Why do homeowners think they are the center of my universe? I mean they want to be scheduled for an exact date, for an exact time, 3 weeks out. And get all tiddly if don't fall perfectly within their schedule. This is setting a dangerous precedence - imagine updating dozens upon dozens of homeowners everytime your schedule gets updated?

I had this guy put me off for a couple of weeks for so and so reason - and then wanted me to come by today because he has bark mulch being installed tomorrow and is worried about bark mulch getting bleached out. Why can't I just tell these people that I'll be around the week of so and so and I'll leave an invoice when I am done?

[James 624]

I remember Pollyanna! They were twins I dated, Polly and Anna. Never a problem scheduling !If one was busy the other was always available .

[offduty 25]

You can tell them that. I do it a dozen times a day. If that doesn't work for them, offer them someone else's number to help them out.

[John Orr 206]

My response is usually..."If you find a pwer that can come on 1 days notice - this time of year - he's likely not: a) very good b) been in business very long c) worth spending your money on!" Of course this is after I've told them 5 weeks before I can get to their house.

[Doug Dahlke 114]

Sometimes you have to wonder if people think we all sit eagerly by the phone all day just waiting for someone to call. I don't usually provide a firm date. I tell them sometime within 10 days, 15 days whatever and that I will call the day before I come out. Only had one cancellation so far this year.