Beth n Rod 1,279 Report post Posted December 11, 2004 Do your homework - research the topic to avoid wasting time. What are your top priorities and needs, and how to they impact your bottom line? Be prepared – all paperwork is ready. Be on time. Respect and maintain the formality or informality set by the host or chairperson for the event you are attending. Meet and greet with courtesy and respect for all. Be open minded. Listen actively. Maintain objectivity. Respect all thoughts, ideas and suggestions. Avoid negativity. Never attack. Don't insist that the opinions and positions of others are wrong. Everyone should attempt to view things from multiple perspectives. Never be threatening or condescending. Maintain respect. Cooperate with others. Work toward a positive win-win end for all. Avoid beating the proverbial dead horse. As Ask open ended questions that promote discussion rather than closed ended questions that defeat the problem solving initiative. Remember to paraphrase to ensure a thorough understanding by all parties. If you ask “why”, explain why you are asking to avoid being thought of as confrontational. Do you have others? Share them here. :) Beth Share this post Link to post Share on other sites
