Saver Systems Support is lacking!

[Beth n Rod 1,279]

I don't rant often, most of you know me, when I DO rant, it is for a damn good reason. Also, we have been caring for wood for 15 years, and are very well versed in applying multiple kinds of finishes.

 

We recently installed a product made by Saver Systems for a high end long time client of ours. They have a busy back yard, lots going on, and the landscapers tracked something on to the deck that the home owner can't remove. At the suggestion of the Dealer we bought it from I called them for support. So far I can't get past the customer service person who keeps giving me the same tired line.....clean it with dawn dish soap.

 

Oh for crying out loud, I understand a few things, I know quite a bit, let me just talk to the damn chemist!!!!!!!

 

GGRRRRRRR!!!!!

 

Beth

[CDR17 14]

did you see the deck on what was tracked on the deck?

 

[Beth n Rod 1,279]

Yes I saw the deck. We do the deck annually. It's ipe. We remedied it the best we could. It was the landscapers who tracked onto it. Last year it was the pool company that boogered it up.

 

Beth