Paint Issues

[Trudi 1]

Hey Guys I am one of many companies who has lost money or business due to product failure of certain exterior paints. I have been in contact with a lawyer out of Miami who is willing to take this case she is putting together a class action lawsuit to protect this industry and home owners who are not informed of the pigment changes in certain paints causing a reaction to home washing and discoloring the home.  Please help me by contacting me if this has happened to you. At this stage she is needing names, contact info and a short description of what happened.  This is a huge battle and I cannot do it alone.

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[Beth n Rod 1,279]

Cannot open the file type.
Do you have it in a jpeg ?

Rod

[Trudi 1]

On 1/19/2019 at 11:36 AM, Trudi said:

Hey Guys I am one of many companies who has lost money or business due to product failure of certain exterior paints. I have been in contact with a lawyer out of Miami who is willing to take this case she is putting together a class action lawsuit to protect this industry and home owners who are not informed of the pigment changes in certain paints causing a reaction to home washing and discoloring the home.  Please help me by contacting me if this has happened to you. At this stage she is needing names, contact info and a short description of what happened.  This is a huge battle and I cannot do it alone.

 

 

 

[Beth n Rod 1,279]

This looks like oxidation from bleach residue.

Rod

[Trudi 1]

No a sample was sent in to SW lab and no SH residue was on he sample home was washed and rinsed correctly 

[Beth n Rod 1,279]

There may be no bleach residue but from my experience, it looks like chemically induced damage.
Whether it was bleach or something else is yet to be determined.
Understanding which paint it is and the basis of it (oil, latex, acrylic, hybrid etc.) will help to understand
which chemical did the damage.
Other things play into paint failure and preparation is the leading cause.
Now, this may also indicate an underlying condition of damage induced before the paint was applied and
is now revealing in the surface.
Class action...I would think this one through. It may be a simple issue of another contractor, home owner/diy etc.
induced condition.
I have seen similar on siding that looked even but upon washing found streaks that appeared like someone had thrown
a chemical over it. Home owner was emphatic that nothing ever happened like that and claimed to be the only owner.
I don't know if that is true, but simply washing and a condition revealing afterwards indicates that the damage was
already there or the chemicals used in the cleaning created it.
A paint would not fail in this manner. The photo clearly shows liquid (as the shutter was upside down when it happened) flowing
on it.
Dig for more information.

Rod

[Trudi 1]

This was the home we tested the base of the home and the door and shutters discolored and we found out the homeowner had those painted my husband washed that home for a local attorney who was assisting us with the first home and was familiar with the SW paint issues  Another house was a new construction! In Florida homes need washed every 6-12 months. We rep told us there was an issue with pigments and that pressure washers are doing it incorrectly and we should never clean with a bleach solution even though that is the recommended cleaning solution on the SW website. Another home was about 3 years old and was also painted with SW paint and lab tested no Chemicals remained on the test piece.   I have been doing this for 12 years and know Oxidation I have explained oxidation to my customers. The problem lies with the color pigments in certain SW paints(their words not mine) I wish it was as simple as oxidation but unfortunately it isn’t. 

[Beth n Rod 1,279]

Then my assertion of improper preparation or condition created by the person who painted them sounds to be the issue. Not the paint.

Rod

[Trudi 1]

Sherwin Williams rep told us they changed the pigments and that they react with house washing but could not tell us how to remove the mildew or how to wash their product. Also this has happened to multiple contractors including Doug ********** his company had 3 homes change colors! 

[Beth n Rod 1,279]

Interesting to know. I have not experienced this in any of the homes we have and hopefully will not. Manufacturers also formulate for the specifics of
the climate zones they are selling to. As we are in the north east, this could put us out of the issue.
 

Rod