Scope of Work

[Celeste 341]

I have read throughout posts about "levels" of service that some of you guys offer. For those of you that do this, do you use a contract and within that contract do you have a "Scope of Work" that will be completed?

Our general contract has what we'll be doing pretty loosely worded, ie, remove former finish, prep wood for application of finish, application of finish - really basic.

We have a customer that wants to know EVERYTHING, even down to when we poot I think.

Does someone have a detailed list of steps that you take in wood care that they would not mind sharing?

Thanks in advance! carolinaprowash@triad.rr.com

Celeste

[Brian Keating 14]

Step 1: The first step in restoring your deck, fence or other wood structure is the evaluation process. We will provide consultation, obtain measurements and perform a test patch to determine exactly what needs to be done to restore the natural beauty of your wood. We provide samples of our finishes and before and after photographs of previous jobs. At this time you will also be presented with a list of frequently asked questions and an outline of your maintenance program.

Step 2: Depending on the present condition of your wood, this step may consist of finish removal and/or a deep cleaning. If a finish has been previously applied, your wood may require multiple applications of our specially designed TimberStrip Pro™ biodegradable wood stripper. The old failed sealer/stain must be removed to insure the new sealer will perform correctly. If a finish does not exist, a deep cleaning is done with our specially designed TimberClean Pro™ wood cleaner to remove mold, mildew and dirt that has collected on the surface. New wood also needs to be deep cleaned to remove any "Mill Graze" that was left behind when the wood was milled. The graying is also removed during this step to reveal the woods natural beauty.

Step 3: The final and one of the most important steps in the restoration process is the neutralization of the cleaning agents that were applied during the restoration process with our specially designed TimberBright Pro™ wood brightener/neutralizer. A neutral wood pH is necessary for optimum new finish performance. This process will also brighten and bring out the natural beauty and color of the wood.

Step 4: After the restoration, brightening and neutralizing steps of your project are completed, your wood needs to dry out. After allowing proper drying time (usually 2-3 days), we use an electronic moisture meter to double-check the areas of the wood that dry the slowest. The moisture content must be under twelve percent before sealer is applied.

Step 5: The final step before the sealer is applied is detailing and necessary repairs. All agreed upon repairs are made at this time and nails and screws are returned to below the woods surface. It is then thoroughly inspected for "furring". If found the "furring" is removed with a detail sander. Finally, if necessary hand railings are sanded to ensure that they are splinter free.

Step 6: The most time consuming step, but at the same time most rewarding, in the process is sealing your wood. Through our application techniques, we provide exactly what your wood needs. Every wood project differs in the amount of sealer needed for proper protection. This is determined by past maintenance, species and age of the wood. No less than two coats of a commercial-grade sealer/stain like Ready Seal® in your chosen color will be applied. Proper preparation and application is the key to longevity in a wood finish. That's it!

[Celeste 341]

Thanks Brian!

[Aplus 525]

Poot?

LOL!

[newlook 265]

yea Celeste ~~ Poot? :)