Don M. 14 Report post Posted January 31, 2007 You know what really makes me steam...referring work to another business without even getting a thank you or anything. Share this post Link to post Share on other sites
0 Kennedy 14 Report post Posted January 31, 2007 I guess you found a hood cleaner for your client! Thats pretty rude. Share this post Link to post Share on other sites
0 Don M. 14 Report post Posted January 31, 2007 LOL. Yep. Wont refer again. You know, just a "Hey, thanks for the call" would have been okay. But when I asked them if they were interested in a lead and they hesitated, I knew then I should have just hung up. Share this post Link to post Share on other sites
0 Jeff 232 Report post Posted January 31, 2007 Thank you! I know you didnt give me any leads, but I dont want you to feel bad lol Share this post Link to post Share on other sites
0 Don M. 14 Report post Posted January 31, 2007 LOL Jeff. Thats funny. I dont feel bad, it just irritated me in the moment. Share this post Link to post Share on other sites
0 The Cleaner 14 Report post Posted January 31, 2007 LOL Jeff. Thats funny. I dont feel bad, it just irritated me in the moment. I would never refer anyone, unless i have seen his work, or he has done work for me in the past.And depending on the refferal there would be some compensation for me. just my 2 cents.. Share this post Link to post Share on other sites
0 Rick Arrese 14 Report post Posted January 31, 2007 Referrals can be a double edged sword. I've gotten some very nice customers and then some than will never get on my Christmas card list. Best business practice IMO is to take the info down, offer to make a call, MAKE THE CALL, decide and then follow up with the referring party. My advertising budget is not extravagant by any means and any job received by WOM (word of mouth), networking or referrals is a bonus and a blessing. Don't let it spoil your day Don. Share this post Link to post Share on other sites
0 Jeff 232 Report post Posted January 31, 2007 I've passed on some jobs to a couple local guys that I knew were reliable, but usually I tell people I cant refer anyone. There isnt one company I know of in other trades that Id pass work onto, except PWing & one window cleaning guy They all have called & thanked me too. Manners mean a lot Share this post Link to post Share on other sites
0 Don M. 14 Report post Posted January 31, 2007 Referrals can be a double edged sword. I've gotten some very nice customers and then some than will never get on my Christmas card list. Best business practice IMO is to take the info down, offer to make a call, MAKE THE CALL, decide and then follow up with the referring party. My advertising budget is not extravagant by any means and any job received by WOM (word of mouth), networking or referrals is a bonus and a blessing. Don't let it spoil your day Don. Nah Rick, it hasnt spoiled my day. It just irritated me for about 9.2 seconds. Enough time to blow the steam off. The company that I referred the work to might have been around for years and years, and one job doesnt matter to them. Me, I'm a fairly new company. If someone called me and said they had a lead for me and were referring the work to me, I would be very thankful and made sure they knew it. I dont have to be compenstated money wise for stuff I pass on. I figure we are all on this ship togther and we all have familys to feed so forth and so on. Share this post Link to post Share on other sites
0 Kory 14 Report post Posted February 1, 2007 I would never refer anyone, unless i have seen his work, or he has done work for me in the past.And depending on the refferal there would be some compensation for me.just my 2 cents.. I owe you one! or two LOL Share this post Link to post Share on other sites
You know what really makes me steam...referring work to another business without even getting a thank you or anything.
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