JJ1980 14 Report post Posted April 21, 2007 I ordered 2 55 gal drums of a product called XY12 from my local supplier. He told me that it is 12% SH and he orders it from ECOLAB, all the time for hotels etc... The supplier is a very reputable company here so I had no worries. $350.00 later I receive 2 drums labeled XY12 delivered to my warehouse. So of course I am happy.... well that is until I read the fine print on the label which read " minimum available Sodium Hypochlorite = 8.4%.???????? So I call my supplier and he tells me that he contacted the lab and they told him that, that is the minimum but it really is 12%. Because of safety issues they cannot label it 12%, because 12% is unstable. I told him that that sounds strange to me and that I want a refund or replacement. Can anyone share any similar experiences or recommendations Share this post Link to post Share on other sites
PressurePros 249 Report post Posted April 21, 2007 Why would you want a refund? You got what you paid for. 12% does not stay 12% for long. What you were told is the truth. The mnaufacturer is just doing c.y.a to allow for distributors storing the product and then selling it in its weaked form. Share this post Link to post Share on other sites
David O'Connell Jr. 14 Report post Posted April 21, 2007 CHL is shipped at 12-15%. It degrades. I wouldn't worry about it. Share this post Link to post Share on other sites
JJ1980 14 Report post Posted April 21, 2007 This is why I love this site thanks guys...............but I trust that you all understand my confusion at first. Share this post Link to post Share on other sites
