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Beth n Rod

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Everything posted by Beth n Rod

  1. Good point! Always check the condition of the deck before you start, because otherwise it is very difficult to tell if something is a result of the process, or was there before you began. The process to correct one is not necessarily the same as for the other.... Beth
  2. I am curious about the streaks you are talking about. White? Gray/white? yellow/white? The reason I ask is because of soluble salts and pressure treatment residues coming out of the wood in recent weeks due to the enormous amount of precipitation followed by a dry spell. This has lead to a crusty residue to exude from veins, knots and so forth in the wood. If this is the case, then remove the exuded material with acid solution and a brush. After rinsing and drying, re-coat the area(s) affected with the same product. Call my number in the signature if you have any further questions. Rod~
  3. Defy?

    Charlie, You should have seen the drip marks from the builder's initial application. It was soooooo sad. You would think a builder would finish a house professionally or hire someone with the know how. Beth
  4. Defy?

    Only if the deck is not exhibiting sings of dirt or graying. Then I would seal it. If someone else has done the cleaning (if I am understanding you correctly here) I would not guarantee the work though. You are only doing half the job and considering that the wash part is the most important to obtaining a quality surface prep and you were not a part of that process. This is our policy. If the deck floors and handrails are exhibiting graying or any signs of dirt, you can prep with some sanding. Usually we would recommend a defurring pad if time wasn't short for you. Rod~
  5. We always wash the house before the deck. But, if you are getting this as just a house wash, it makes it tricky. Prewet the deck. Run a sprinkler if you have to. I am of two minds about applying the acid. My concern is neutral salts. Have to ponder that one some more.... I'll be back...let me go find more coffee...... Beth :cup:
  6. Defy?

    We were supplied by the homeowner with the epoxy version. Your guesses are right Charlie. The builder did not wash the logs first and they apparently slopped it on with a mop :lol: Seemed like a single heavy coat that we were seeing. The sections under the porches faired well. The north side come to think of it was badly mildewed under the finish. That part stripped well but we did some lite sanding in places to get rid of the mildew in the wood. Rod~
  7. Defy?

    If you are using local resources to buy in, pick up one that says Brightener/neutralizer. It will contain oxalic acid. Buying locally from HD or Lowe's is expensive, we recommend you find a supplier of contractor grade and quantity products for your wood restoration needs. It will save you money and increase your bottom line. Rod~
  8. Defy?

    Jon, you are correct, sap stain. Thank you for the clarification. This was only prominent on one side where the product had failed from southern UV exposure. We don't necessarily contribute the sap stain condition to the product but it is coincidental that it occurred on only one side we had to completely sand. This log home has only ever had Defy installed and that was the first application. We were called in to service the home 1 year after that initial application. Rod~
  9. I agree...you could also ask them to announce who cleaned it on the loud speaker before the game. Can't hurt to ask!!!! ;) Beth
  10. Customer complaint

    :lgbugeyes :lgbow: Not only do you call him, let him know you will be out to touch it up, but leave him a note...a thank you note...on company letter head...containing the following points... Thank him for bringing it to your attention, Offer your deepest apologies for the mishap. Let him know that as a result you are reevaluating your marketing distribution methods, and that had it not been for his feedback, you would not have had this opportunity to improve your company's image. Let him know you sincerely hope he will consider using your services in the future. Sign you name, and put your personal cell phone number on it, hand written below it. That's what I would do. Beth
  11. Anybody in Vegas?

    in vegas...good as angel...yyyyyyyyyyyyyyyyyeah! :lol: :lol: :lol: jk Rod~
  12. 19" surface cleaner

    Two surface cleaners in 18 months? Good grief! You must be doing flatwork 24/7. We have found maintenance is important on these machines, and keeping spare parts helps with down time. We still have and use a machine we got in 1999. It's like the energizer bunny, but it is a little worn.... Beth
  13. Arsenic poisoning

    Ken and others, Our bodies do not metabolize Arsenic. In other words, it stays in our bodies until something is prescribed by a doctor to help flush it out of our system. http://yosemite.epa.gov/opa/admpress.nsf/b0789fb70f8ff03285257029006e3880/eabcba60dbba6cfe8525702e0059bd15!OpenDocument There is plenty of information here for anyone who would like to inform themselves and their customers. Rod~
  14. Beth and Rod?

    I like my high score in Ron North's Jewels too... But then again...it would be more fun for all of us if there was a little competition to see who could score the best. James, if you want to reset them, feel free to do so. Beth
  15. How do you like your Turkey?

    Mike, I think there is a whole other thread about sandwiches waiting to happen. I like them even better than the bird at dinner, but make sure some of that skin is on there too! YUMMY! Beth
  16. Arsenic poisoning

    Ken, we wish her the best for a speedy recovery. Those of you who sand CCA wood, and do not wear a mask/respirator....are asking for all that CCA to poison your respiratory tract as well. Regardless of if you are washing or sealing, this is a real health risk folks... Beth
  17. PWNA State Chapters

    Last I heard there were 3, with plans for more as other areas have success with interest through roundtables. Seems like having several successful roundtables in an area helps to get a chapter going. Did you get a chance to hold your round table last year Mike? Beth
  18. Over-Saturated Market??

    For a custom rig call these two guys and talk to them....both are excellent. Tom Vogel ACR Products www.acrproducts.com Bob Williamson fro PressureTek www.pressuretek.com Beth
  19. How do you like your Turkey?

    Ok....I give...can someone explain this to me? Beth
  20. Chalking Vinyl Siding

    The pigments in blue, green, brown and white anodized aluminum siding oxidize quite easily. The key ingredient being titanium dioxide. It does not fair well to uv exposure.Rod~
  21. Acrylics and low clearance decks-101 This deck has less than 2 feet clearance below it. Non-sufficient airflow. This is a common condition that will contribute to a higher wood moisture content leading to the failure of the sealer. The wood becomes swollen with moisture and if given enough of a dry spell...1-2 months, it will shrink. Since the acrylic doesn't have the equivalent thermal coefficient to compensate for the expansion/contraction of the wood, it breaks up and starts to flake away. Any high film forming product will suffer this fate on decks with less than 2' clearance. Nice work Ken. Rod~
  22. What should an Org do for you?

    Philip, #1-Perhaps you should go straight to the horses mouth for that one. #2-A wise person once told me that in order to appreciate the answers, sometimes we must seek them out for ourselves.#3-You need to find your own answers. No one else has one for you but you. Anyone else's answers are going to be biased and based upon what is important to them. People who have experienced the benefits have listed them in response to your inquiry, albeit the answers are short, not as succinct or as in-depth as you would like, but alas, none have met with your approval for what your business needs. If you know what the answer is, then refer to #1 for that. #4-Lets be realistic, if you haven't found a compelling reason by now and have found nothing convincing for you to become a member, you aren't going to. Perhaps the most important thing to realize is...the reason you are looking for is not being offered at this time. It appears from your posting that its not a good fit for you now and you do not see any potential benefit. Perhaps it is time to step back where this is concerned, realign with the topic and contribute to... What should an org do for you? Rod~
  23. How do you like your Turkey?

    It's that time of year again folks...back up to the top this goes! Beth
  24. What should an Org do for you?

    I'm pretty sure I answered this a while ago, and the response I got was that it was not the same down in GA as it is up here. I'm going to answer this based upon my personal experience, as simply as I can. You get out of it what you put into it. If you want to be able to show a membership certificate and use a logo then that is what it is...if you use it to position yourself among local competition, then it is a field leveling tool... If you network heavily you will see additional revenue and get ideas that no matter how smart you are, just simply would not have occurred to you since none of us can think of everything. It offers certification, education, and the chance to grow. It's the same type of choice in many regards as joining the BBB or choosing to take continuing education at a local school. Some do it, some don't, nothing wrong either way. It's just a business choice. I'm sorry if this is not what you are looking for, but it's the best I can offer. Beth
  25. Do you guys realize you are all agreeing... on bleach.... Alert the press! Alert the press! Alert the press! Beth :cup: :sunshine: :dancing:
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