Ron Musgraves

Holy cow. Let’s talk about this some more. When you buy a call there’s a sticker in the window telling us the motor size and accessories. Every time I have bought a pressure cleaner I have received one of these stickers. If the man made out and estimate for you are those things listed. YES or NO???? Its simple from here, if they are and you didn’t get what you paid you should have never paid. Second if you didn’t have purchase order forms filled out then still try to take it back. Third if they don’t take it back then that should tell you exactly who you’ve been dealing with. Fourth, next time get a reference. Chalk it up to a lessoned learned. I sorry some believe we live in the good old boy network. People are dishonest and I choose to stay away from them. Some take advantage of weaker individuals or individuals who have never been in the business world. Trust me, your lucky this happened because there will be customers down the road who will take advantaged also. PUT STUFF IN WRITING.

that was funny jon, i really wanna know.

I'm not trying to say this guys right or wrong. If we all looked at our equipment we would find that the manufactures under powered our equipment also. Ts2021 I know on my equipment is not rated for 3500. I was explained when i questioned this same thing years back. Most things have a tolarance 3 times rating. I didnt like the answer, the dealer can make your equipment virtually what ever he wants with out actually changing motor or pump. If your agreement has specifics then your right. if it didnt specify the size of motor you could be SOL. I hope it all works out. Goodluck

Mike Smith, I emailed you the other day. How have you been, I lost your number. please give me a call. I'll buy lunch this time. 6026942680

I love E-mail, Thanks for sharing Carlos. not to many of us out here.

Full, whats your first name? I see you do get it. thanks for saying so. appreciated.

My kid told me that the other day, He said dad i didnt know you actually wanted the dishes clean. I said yeah, you must have been reading the BBS. We dont want no silver cleaning job on the dishes. Sorry Barry just had too

Jeff, give me a call. Or text me your number.

Well, if you done that before? You should know the response you could get. I shouldn’t need to explain. All that have done multiply visits without and appointment know. I do it but I would give advice how to handle this. It could be like sending someone in a lions den. Maybe your misunderstanding we are talking about professional people, not GM’s of particular locations. We are talking about PM’s. I highly suggest cold calling a restaurant or grocery store. This property management is a completely different animal. I call on them when I can. If you have cold called PM’s you will know that 99% of the offices have no soliciting signs on the doors. Knowing this we still often go anyway, but I take gifts if I’m going and leave them. We hope this gets them to either call me or take my call. My selection on predetermining I’m going to cold call would depend on some variables. (portfolio) the main one.

FullBlast have youvisited and office with out and appointment?

Your out for a good start, keep up the work. I keep everyone on a data base and mail them something every 90 days.

**********/videodemos/3.mpg.mpg Ken you should have rented this for a trial.

I agree with that statement. This is a question, how about another industry instead of the general public? Example property management.

Ken, theres only one to buy, Landa water jet..........

that is a great link, its what i've been saying for years

Rons No talking about parking structures, eviromentally controlled enclosed parking garages. We can eat lunch on monday at one I'm finishing up on highland & camelback. Scotts All of the underground ones i do have fans. if they didnt you would not like it. You didnt read.I said nothing about cars, did i miss something? OSHA says nothing about gasoline vehicles, just powered equipment. Are you pulling my chain? I know you know this.........STOP messing with me

Jeff, I hope they don’t back charge you, but I have had customers in the past tell me it’s not my fault and then change there mind on completion. The fire alarm, I can think of many reasons why they will blame you. The flow devices are monitored by the alarm company. When washing Hi rise buildings I always call the monitoring company. Many times they hook hose bib connections to risers. I hate to be so negative, if you had asked I would have informed you. If this is and enclosed parking garages you violating laws. Your using gasoline powered equipment. The gas equipment can be used only under one condition. You may use propane powered indoors and not have problems. Even in open parking they have ventilation units, based on use these unit exchange the air so that the air quality is not bad based on usage. Second reason the fire alarms sound. Carbon monoxide detected by air quality sensors. If you’re inside I’m very surprised security on the building allowed you in. My trucks are inspected going into high rises and not allowed to carry any gas or flammable materials. I assume you’re inside parking area, if not disregard all said.

**********/board/upload/forumdisplay.php?f=14 That link has a couple used pieces of equipment for sale. I personally think depending on what your washing more gallons will make the job faster. If doing Decks i really think your going to be ok getting started if your plans is to tackle house washing primarily i would get a larger GPM. If you have 10 to 15 G's to spend set your self up correct. If your going to wash homes and be seasonal i would not spend the money on a brand new hot water set up. I have watched many like yourself get into this business, its not easy. its hard work everyday and marketing will make you successful. Good work and final product will keep you in business. Dont get me wrong i love it, but I have seen alot of folks hate it. If you where trying to tackle commercial work i would never recomend this route. you would need to go all out to compete in a fierce market. Moneys great in commercial but the expense and all year round costs are for real. Even if you decide the seasonal thing, run it professionally and treat it like a business. You will do great sound like your motivated and researching so you make fewer mistakes along the way. Good luck and if you need anything just call.

Lack of educating the customer on your Scope and competitors scope of work. its that simple, any smart business person can be made to understand. You cannot do anything about stupid people.

Dogpooporg.com you can be a certified dog scooper. they even have enviro classes on proper poop disposal.

Adrian B. Carrier I read your post and don’t think you’re a low baler, however if your taking the stand someone has the choice to buy a yugo and that’s there decision that fine. How ever most of these low ballers yugos don’t have breaks or seat belts. My point is that I agree with you if the customer knows they are buying a car without the safety equipment. Your post made some good points but I remain that it’s all about the education of the customer. I won’t accept contractors that sell the customers sort on service without telling them. They never do, and that up to us to prove that they will not get what they are paying for. I don’t really care about low baler from the stand that they cannot affect me because my sales people are trained and we have a cost analysis for the customer showing them what we do and what’s required and standard in our service. The scope of work is clear when we are done talking to our future customer and everyone knows what questions to ask the next contractor. We provide a questions to our customer as to what should be standard and if it’s not how much is it going to cost extra. Just and example that happened to a 15 year old customer. Acme pW gave them a price half what we were charging. The 15 year old customer was furious; he claimed we had been robbing him for 15 years. We had not developed this program to handle these 15 years back. We went out re-explained what we provided gave him the questions to ask Acme. After acme found out what our customer expected his price was double. Customers just think we are all the same, that we are all uniformed and service standard are going to be the same. Once they ask simple questions like how much time are you going to take? This is one of the simplest things you can do to check the service person. All new companies have cameras; we are one camera most of the night. The customer can compare the time we spend over the other contractor. I realize that some will claim they are more efficient and have better equipment. We prepare them for that also. If we spend 3 hours and they spend 30 minutes. (Slam dunk) WHO’s robbing WHO?

I love that sentence.....

Skids are usally shipped by all manufacture with no freight.

**********/board/upload/showthread.php?t=6610 Due to recent activities Ron ********** has decided to terminate his agreement with the PWNA. This forum as of this day is no longer and official forum of the PWNA but a past forum of the PWNA. If Grant the New admin strikes a deal to keep moving forward we will archive this forum and start a new one. I would like to thank the PWNA for its past participation and vision of web presence. I thank the original founders for the vision of partnering up with myself and utilizing the benefits of web marketing research and education. Special note of thanks to Mike Hughes(past BOD) & Chris Detter (past president) for there participation is this program. Ron **********,

Matt, I love landaSkid. if your looking for a cold unit then i would but a cheaper model. Most of these units have the same components. honda general, briggs and so on. I used cold water units when fleetwashing and i found the inexpensive units worked just as well.