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One Tough Pressure

Danger: Using the wrong materials...

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Danger: Using the wrong materials could cause irreparable damage

by Amanda Mark

Using the wrong detergent to clean with can cause severe chemical damage.

Mary de Cobos, of FutureClean ltd, Newark on Trent, UK, which owns the website mousecleaning.com, had said she’s seen damage to stainless steel caused by a cleaning business that used what she suspected was bleach and metal scouring pads.

The use of bleach, she said, seems to be endemic. In the company’s eight years, she said she’s seen “so much damage done by this stuff – new floors get washed with it, metal gets ruined by it,” and it can damage ceramics.

Averting danger

John Markey, vice president/general manager for Absolute! Building Maintenance, Saginaw, MI, had said having the right supplies at the right time could sometimes be like fighting an uphill battle. He stressed, “Delivery is important.”

Markey said it’s a good idea for an operation to hold a supervisors meeting when a new product line is introduced by its supplier, and put the product through its own test before bringing it to their accounts, to determine whether the product is better than what they have.

What’s in your closet?

It is important that a building service contractor (BSC) has the right supplies in its warehouse as well as the account’s cleaning closet, and an in-house cleaning operation stock its closet well.

So, what should be in the cleaning closet? Absolute’s! Markey said that depends.

After a contract is signed with an account, Markey suggests operations people take a tour of the facility to determine its special cleaning needs. Often, a representative from the supply company is on hand. Bottom line: To retain accounts, you don’t want to “do well” — you want to “do exceptionally well”.

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