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Content count
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Joined
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Last visited
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Days Won
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john@AEC last won the day on September 16 2019
john@AEC had the most liked content!
About john@AEC
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Rank
TGS Silver Member
- Birthday 07/05/1964
Profile Information
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Location
Brisbane, Queensland, Australia
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Gender
Male
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Company Name
ALL EXTERIOR CLEANING
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First & Last Name
John Murrell
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City & State
Brisbane, Queensland, Australia
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Occupation
Cleaning Contractor
Contact Methods
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Website URL
http://www.allexteriorcleaning.com.au
Recent Profile Visitors
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mike movila reacted to an answer to a question: How old is to old to be in cleaning restoration business
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mike movila reacted to an answer to a question: Obtaining Residential Work In Affluent Areas? Help from someone with experience!!
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mike movila reacted to an answer to a question: Lessons Learned in 2018
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gman201 reacted to an answer to a question: Lessons Learned in 2018
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Beth n Rod reacted to an answer to a question: Obtaining Residential Work In Affluent Areas? Help from someone with experience!!
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Beth n Rod reacted to an answer to a question: Lessons Learned in 2018
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Beth n Rod reacted to an answer to a question: Sometimes...
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Obtaining Residential Work In Affluent Areas? Help from someone with experience!!
john@AEC replied to MrHouseWash's question in Residential Pressure Washing
If you've got that much work in only a few months then "Well done" & give yourself a pat on the back. As Mike said, it takes time to get a reputation, personal referrals & repeats. With time you will get to know customer concerns & be able to address them calmly. -
My only "guarantee" is to turn up & do my best (results as explained)
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john@AEC reacted to an answer to a question: Lessons Learned in 2018
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john@AEC reacted to an answer to a question: How old is to old to be in cleaning restoration business
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G'day Rod, no I haven't seen that type of brush, thanks I'll have a look if I can find one. I use this one https://www.busybee.com.au/product/wash-brush-quad-4-side/ (the 13 inch quad) as it's super soft, plus dense and has good edges for getting into corners.
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Beth n Rod reacted to an answer to a question: Sometimes...
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Beth n Rod reacted to a question: Sometimes...
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Beth n Rod reacted to an answer to a question: How old is to old to be in cleaning restoration business
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How old is to old to be in cleaning restoration business
john@AEC replied to mike movila's question in Residential Pressure Washing
I'm a '64 model (if you want to know how old that is you can work it out yourself - I don't want to know) and this is definitely a young persons game, especially in summer. I've had a few injuries over the years and am not 100%, so only a couple of years left for me - but I do love working for myself, being outdoors & doing stuff for people. -
john@AEC reacted to an answer to a question: How old is to old to be in cleaning restoration business
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Oops, I've forgotten how to insert the video, rather than just the link.... I'll get onto it right now
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john@AEC started following Sometimes...
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Sometimes "Softwashing" just isn't enough, so it's out with the brush. https://youtu.be/wWYIyxbKAcE And sometimes you just feel like showing off
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All Exterior Cleaning - Brisbane
john@AEC added images to a gallery album in Members Albums Category
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john@AEC started following Downstreaming - injector "operating pressure" vs pump "max pressure"
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Downstreaming - injector "operating pressure" vs pump "max pressure"
john@AEC posted a topic in Tools, Equipment & Basic Maintenance
G'day All, I'm setting up another downstreamer and see that the "operating pressure" is, in this case, 5500psi (pressure in system upstream of injector created by the small orifice inside the injector). So, as my pump is only rated at 3600psi, this particular injector is not suitable. An "operating pressure" of 3600psi or less is needed. I have got this correct, haven't I? I've been looking at specs and comments too long & my head hurts. Will more beer help? http://www.generalpump.com/PDFs/100874-Injector.pdf -
john@AEC changed their profile photo
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This is what one of the local manufacturers told me
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The final rinse is what really makes it, often requires a couple of go's as the silt on the surface, fine sand used for grip & oxidised paint will build up against the hose and only be visible when dry Excellent job Rob Drainage and the size of the out of play area can take or add quite a bit of time... as can the amount of mould & dirt. I allow about 4 hours and 5 drums of SH for an average court, but my machine is only 7gpm. A lot of "cleaners" around here, and this is probably why you lost the job, can be cheap because they just use high pressure with no cleaning/mould killing products. As for my price.... my market is not yours, and my $ is not your $ either (I'm in Australia) so you'll have to work off your hourly rate + consumables etc Cheers
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Hi Rob Bleach is your friend as most of the problem is mould - If very dirty I'll use a strong mix (about 6%), if not I'll start at about 3%. Your s/cleaner needs to be between 1000 & max of 1500psi - don't be afraid of the overlap. Then rinse a lot, sometimes twice to get rid of all the dirt & paint (I use a 2540 at 7gpm) https://youtu.be/Dn73yq9V0-c sorry about the link, I can't remember how to embed - i really need to get back here more often
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Do you discuss your hourly charge out rate with customers?
john@AEC replied to john@AEC's topic in Business Topics & Tips
While my business pays me a salary, I always compare the hourly rate I get paid to the hourly rate I would need to pay some other employee, and the hourly rate I could be getting elsewhere. But charge-out rate is something completely different, and not something an "employee" would easily understand. My business model works on me being paid by the business for 52 weeks a year for 40 hours a week (2200 hours a year), but I can only charge out about 1200 hours a year (my business is just me, so I need to include running the business and maintaining the equipment etc, as well as doing the work) so, my charge-out rate for a 2 hour house wash (which has a free on-site quote and travel time to cover) looks obscene to the person packing shelves at the supermarket, or selling white goods in a warehouse. But so would their own charge-out rate. While most other home service trades (painters, plumbers, carpenters, electricians, interior cleaners) in my area do give an hourly rate, or piece rate, a competitive and open market ensures that there is very little difference between charge out rates. Of course, this says nothing about their quality or efficiency. :onthego: John -
Do you discuss your hourly charge out rate with customers?
john@AEC posted a topic in Business Topics & Tips
Some email correspondence Hi John Thank you for getting back to me so quickly with your quote for this work. I forwarded it to the Committee who have asked me to follow up with you a couple of questions: · Does this quote include the back fence and if it doesn’t, how much extra would that be? · What is your hourly rate? Thanks for your help with these. My reply Sorry, I thought (from memory) the back fence was timber so didn’t include it, but I’ll do it for nothing. I don’t usually discuss my hourly rate as comparing rates between contractors is very difficult. The charge out rate is dependent upon many things including the quality and efficiency of the equipment and techniques used. I never discuss my hourly charge out rate as (particularly) domestic clients want to compare it to their own pay rate, I'm even cautious with other building and home service contractors as this business requires on-site "free" quotes and my average job would be only 3 hours, while most others are the opposite. PS. I didn't get the job. Can't will then all, especially with committees. -
You think my customer was happy today??
john@AEC replied to alvisishere's question in Residential Pressure Washing
Brilliant work. That F9 looks awesome. All I can get over here is ol' faithful - oxalic and hope. John -
G'day AP Do you have "confined space" regulations in you state/county? as these may dictate the type of access required - possibly a tripod to hang a rope and harness from. The concrete can be sealed with a concrete densifier such as this http://www.con-treat.com.au/densi-crete.html, it's a "colloidal silicate" that penetrates the concrete and reacts with the minerals to form a gel that fills in the air gaps. This type of product is much easier to apply than topical coatings. Always great to see the interesting jobs! John