Quick recap: Conractor built Ipe deck for customer. Contractor then put Cabots Aussie Timber Oil on deck right away. Stain failed within a few weeks. Customer could not get any satisfaction from contractor. Customer calls me. I look at the deck, tell him that I recommend for all new decks to wait at least six months before doing anything. Customer can't stand the way the deck looks and really wants a stain on it. I tell customer I'll do what I can, provide him with qoute, he accepts qoute. I strip all old stain, let dry for a week, sanded and blew off dust, apply and wipe off coat of Wood Tux Wester Red Cedar. Deck looks great, happy with my work. A little under two months later customer calls me, says stain if failing and pictures below are what I see. Question now is; apply another thin coat or strip completely and wait a year. Customer will not be happy, to say the least, with second option. Note: The deck was about 4 months old by the time I came on board.
Please PM or call me (817) 372-3743 if you have any advice. Certain things I won't or can't put on public board.
This one job is turning into a real headache.
Quick recap: Conractor built Ipe deck for customer. Contractor then put Cabots Aussie Timber Oil on deck right away. Stain failed within a few weeks. Customer could not get any satisfaction from contractor. Customer calls me. I look at the deck, tell him that I recommend for all new decks to wait at least six months before doing anything. Customer can't stand the way the deck looks and really wants a stain on it. I tell customer I'll do what I can, provide him with qoute, he accepts qoute. I strip all old stain, let dry for a week, sanded and blew off dust, apply and wipe off coat of Wood Tux Wester Red Cedar. Deck looks great, happy with my work. A little under two months later customer calls me, says stain if failing and pictures below are what I see. Question now is; apply another thin coat or strip completely and wait a year. Customer will not be happy, to say the least, with second option. Note: The deck was about 4 months old by the time I came on board.
Please PM or call me (817) 372-3743 if you have any advice. Certain things I won't or can't put on public board.
Thanks.
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