Maybe this will work for you too.

[Adrian 155]

Obviously I am no guru, and most of the vets probably do this as well.

But wanted to share this if you haven't tried.

I went back in my books 3 yrs. and called close to 80 customers yesterday ( after my pity party) to let them know I am still here for them.

Seemed almost like a waste of time at first, especially after the mood I was in. Lots of my customers either moved or told me that the property is still clean.

However, even as I am typing the phone is ringing and next week is almost full, and some are being scheduled for March.

umm........yaaaaaay!!!!!

[pressure washing LA 14]

I have years of data and was thinking the same thing.

Thank you.

[Beth n Rod 1,279]

How many years have you been around? More than 3? If yes, nice start...GO BACK FARTHER! Get busy man, get busy!

Beth

[Adrian 155]

Well, this is my 7th yr Beth and I hear you loud and clear. Unfortunately, my books only go back 3 yrs. in Texas.

In Atl, I have been having my painting Friend take care of my previous customers for a small commission.

We got one of his trucks nicely setup with a rig and surface cleaner from Sun Brite. He is also doing more washing than painting nowadays.

For what it is worth, I trained some of his crew members before I left, and appearantly they ate a bowl of stupid for breakfast.

Now he does all the cleaning himself and loves it.

Atl, is a bit out of my service area, so I can't go any further back in my books.

[Beth n Rod 1,279]

Gotcha. Hey, I tried.... ;)

Beth

[Greg R 82]

Heck the repeats are the best part about being in this business! I look at as a lifetime of residual income to a certain degree.

[All Surface 24]

Gotta agree! Going back to call previous Pressure Washing and Roof Cleaning customers can be a bit of a let down at times and it gets REAL tough after 30-40 calls. It does however have its benny's when they start booking for cleanings though. Thanks for the kick in the pants...I think I needed it.

[HotShot 34]

I did a really popular blog post about this. Your past customers can be a gold mine!

Here is the blog post: Marketing Techniques For Pressure Washing Business

Edited February 6, 2010 by HotShot