I have heard from several customers over the past few weeks that even though my prices are a bit higher, they are thankful that I don't have a million add on services. I market my house washes as "gutters cleaned free with every house wash" and adjust my prices accordingly. I also evaluate the amount of concrete (driveways, porches, sidewalks, etc.) and offer a total concrete price that seems to be more appealing than "$10 for this, $20 for that, and so on."
I guess my point is that when I have the chance, I try to reduce the number of add-ons and try to sell more of a "one price for everything" service. In my experience, customers seem to like this approach. Of course it can't always be avoided ("Can you hit the outside furniture while you're doing that porch?") but I try to stick with this theory. I actually had a new customer today that chose me over a competitor because he was charging $20 for a porch, $10 for a strip of stepping stones, etc. Our prices were almost identical, but he was more apt to go with the "one price for everything" approach. I'm curious to see if this applies to most of us or not. How has everyone else's experience been?
I have heard from several customers over the past few weeks that even though my prices are a bit higher, they are thankful that I don't have a million add on services. I market my house washes as "gutters cleaned free with every house wash" and adjust my prices accordingly. I also evaluate the amount of concrete (driveways, porches, sidewalks, etc.) and offer a total concrete price that seems to be more appealing than "$10 for this, $20 for that, and so on."
I guess my point is that when I have the chance, I try to reduce the number of add-ons and try to sell more of a "one price for everything" service. In my experience, customers seem to like this approach. Of course it can't always be avoided ("Can you hit the outside furniture while you're doing that porch?") but I try to stick with this theory. I actually had a new customer today that chose me over a competitor because he was charging $20 for a porch, $10 for a strip of stepping stones, etc. Our prices were almost identical, but he was more apt to go with the "one price for everything" approach. I'm curious to see if this applies to most of us or not. How has everyone else's experience been?
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