What does it take???

[Apple Roof Cleaning 202]

My equipment is roof cleaning specific.

About the only thing I buy from pressure washer supply places is hose reels.

Most everything else I buy direct.

But I feel it is important to support your local guy.

[4000psi 16]

I pay more for good customer service, support and availability. I found a supplier for all my needs about an hr away. They are not cheap but they have everything I need. They have been most helpfull in me and guiding me with products and equipment. I have also found that if you are loyal and they know they got your business they begin to give you breaks and favors. Thats what im looking for.

[TNRoofCleaner 16]

Reliability and dependability for me. If I order something it is because I have a job scheduled and need the product. If you can't get me the product in a timely manner then I can't do the job and maybe lose the customer and I am stuck shelling out for the product. Now I gotta sell it again.

[TripleC 14]

Customer service is KEY to me.

I use a vendor that is about an hour's drive from me. I know if I call them on a Sunday saying "Uh oh, I forgot this or that and need it TOMORROW!" they'd be at the warehouse with it waiting for me.

That means everything, especially because I'm a scatterbrain :)

[mike movila 78]

Customer Service and product availability are very important factors. I have used Presure Tek and ACR products very pleased with thier service and products and highly recomend them.