Weird coxreel or I am blind :)

[Aries EC 14]

Hello everyone! It's my first post here and we are new company in SE Wisconsin.

We ordered and recieved a Coxreel, 300' 3/8in 1225 model from factory. I looked at handle and almost fainted. Now, either I am blind or there is something wrong with it. The way it is, I cannot crank it because handle doesn't go past the frame and reel stopper. It doesn't crank as it is and it surely won't when I attach plastic handle tip.

Is it the way it should be and I am doing something wrong or they sent me reel with wrong handle (not parallel to the frame)?

[CCPC 26]

Is there a pin or screw to remove the handle? If so, remove the handle and flip it around the other way than screw it back on. Sometimes they package things this way to save room while shipping.

[Aries EC 14]

Heh, the problem is that the handle has a hole only on one side. Also, as far as I see, handle can be attached only at one side of the reel. I attached 2 pictures to describe this problem better.

[squirtgun 122]

The handle must have bent during shipping.If you feel comfortable bending it back straight you can be using this reel in a a few minutes.If not I suggest you call Cox and explain the problem and see if they will send you a replacement handle.It is the correct handle for the reel, we have 2 of these reels and they have been money well spent.

[Aries EC 14]

Thanks for help.

Good to know it's the right handle. It really doesn't look bent (no marks, just that weird shape) nor it's easy to bend. I will call them first thing on Monday to figure what to do.

If You have that reel mounted, did You use just 2 1/4in bolts?

[One Tough Pressure 580]

I agree that the handle is slightly bent. I have bent mine like that when I reeled in hose very fadt and then the hose binded on the reel for an instant stop.

Not sure of the size, but mine is mounted with 4 bolts.

[Ron Musgraves 240]

Coxreels Locking Pin

People are sure having problems with Cox

[xpresscleanups 14]

Hi, I purchased a Coxreel and recieved it about 3 weeks ago. I did not know that it need a whip hose. I placed my Coxreel order over the phone and I think that he should of told me that I was going to need a whip hose. I finally ordered the whip hose but I just cant figure out how to hook it up to my Coxreel. The Coxreel is 3/8"X250' 4000PSI. The center of the reel has a hallow space but no openings. Anyone out there have any experience with one of these Coxreels?

I must say one thing. Othere than my PW machine, everything else that I have bought was through Pressuretek. I decided to purchase my hosereel from another place because it was I think $30-40 cheaper and I sure to regret it. Every time I have called Bob @ Pressuretek he has been very helpful.

[One Tough Pressure 580]

So you are saying that there is no swivel on the side of the reel where the whip hose hooks up, and no pipe fitting either 3/8" or 1/2" on the center tube. Did you spin the reel a few times to see if it was on the back or bottom side?

[Hotwaterwizard 33]

One time I recieved one that had the wrong handle. I agree it is bent. I would also see if it is the Correct Handle. I would Email the customer service rep the same pictures and see if it is the correct one,