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Dave O. was one of the best people this industry has ever seen. Beth

That's cool, John. Dave Olson was a tresure, not just a Treasurer. I had the pleasure of meeting him at a PWNA convention..........and we spoke on the phone once or twice.

Phosphoric acid is what is in Naval Jelly that attacks rust. Problem is, it could also cause a problem with the composite in removing the stains at high concentrations. Let the customer know this is possible and have them sign off on it. If YOU void the warranty by doing this, YOU are liable for replacement. Another possibility, replace the peices affected if the product isn't too old. Rod

Doing it for nothing is something I won't do. You are performing on someone else's property and if you aren't charging for it and it is not disclosed in a proposal, bid or estimate, you are liable for any and all damages that result. Hourly rates are for employee's and lawyers. Even plumbers and electricians don't give hourly anymore. They charge by the service. We don't give out an 'hourly' rate either. Due to the varying factors many projects will have, there is no way to really put an hourly rate on it considering there is so much more that go into costs. Rod